Privacy Policy for The People Plugin
The People Plugin Pty Ltd (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and disclose your personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
A copy of the Australian Privacy Principles is available at www.oaic.gov.au.
1. What is Personal Information?
Personal information is any information that identifies you or could reasonably identify you. This may include your name, phone number, email address, company name, job title, or any other details provided when interacting with us.
In some cases, we may also collect sensitive information, such as health or cultural background details, in accordance with the Privacy Act. We only collect sensitive information where required by law or with your explicit consent.
2. How We Collect Information
We collect personal information in a variety of ways, including when you:
- Contact us via phone, email, or our website
- Complete forms on our website or landing pages
- Download resources or sign up for newsletters
- Engage with us on social media
- Become a client or interact with us in a professional capacity
- Apply for a role through our recruitment services
We may also collect publicly available information (e.g. LinkedIn), or information from third parties where legally permitted.
3. Why We Collect It (and How We Use It)
We collect your personal information to:
- Provide our services (e.g. recruitment, HR advice, consulting, or access to downloadable products)
- Respond to enquiries or contact form submissions
- Share updates, offers, or insights (where you’ve opted in)
- Manage client relationships and service delivery
- Operate our website and business efficiently
We may also use your information for related secondary purposes where you would reasonably expect such use (e.g. quality improvement, marketing analytics, or reporting).
You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.
4. Cookies & Website Analytics
Our website uses cookies and similar technologies to enhance user experience and collect anonymised data (e.g. website traffic and engagement trends). This may include the use of third-party tools such as Google Analytics.
You can control or disable cookies through your browser settings at any time.
5. Disclosure of Personal Information
We only disclose your personal information in ways that are:
- Required or authorised by law;
- Necessary to provide our services;
- Done with your explicit consent.
This may include sharing information with:
- Service providers (e.g. email software, data storage, analytics platforms)
- Recruitment clients (with your permission)
- Legal, accounting, or IT support professionals
- Government or regulatory bodies where required
6. Overseas Disclosure
Some of our technology providers or platforms may store data on servers located outside Australia (e.g. cloud-based services). Where this occurs, we take reasonable steps to ensure that your information is handled in a way that is consistent with Australian privacy standards.
7. Storage and Security
We take security seriously. Your information is stored securely using password-protected systems, access controls, and encryption where appropriate. All team members and contractors are bound by confidentiality obligations.
We retain personal information only for as long as required to fulfil its intended purpose or meet legal obligations. When no longer needed, information is securely destroyed or de-identified.
8. Access and Correction
You can request access to or correction of your personal information at any time by contacting us in writing. We may need to verify your identity before processing your request.
There is no charge to request access, though an administrative fee may apply if you request a copy of your records.
9. Making a Complaint
If you have concerns about how your personal information has been handled, please contact us directly. We aim to respond to all privacy-related queries or complaints within 30 days.
If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legislation, technology, or our business practices. The most recent version will always be available on our website.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
📧 hello@thepeopleplugin.com
🌐 www.thepeopleplugin.com